Shipping & Returns
HELLO NIGHT KIDS Shipping
We ship worldwide using Australia Post.
We are happy to offer Free Standard Shipping with tracking for all international orders over US$150.
Alternative shipping services:
- US$20 flat rate standard shipping for orders under US$150
- US$35 flat rate for express shipping
Please allow 4-9 business days for express delivery and 6-12 business days for all standard shipments from time of order.
We aim to despatch your goods within 48hours (business day) of receiving your order.
We are not responsible for any delays in delivery, which are beyond our control. This may include delays due to COVID, any unforeseen weather conditions, a country’s local taxes, duties or customs procedures or peak season.
We are not responsible for lost or stolen packages or packages delayed in transit.
Customers must provide complete and accurate details when making purchases. HELLO NIGHT KIDS is not liable for an incorrect delivery address being given at the time of purchase. If an order is returned to Hello Night due to an incorrect delivery address having been given by a customer, the cost associated with correcting and re-shipping the order is the responsibility of the customer.
All transactions are processed in USD and prices are displayed inclusive of taxes. Any local taxes, tariffs or charges placed on goods by local authorities on deliveries outside of Australia are the responsibility of the customer.