Shipping policy

HELLO NIGHT KIDS Shipping

We ship worldwide using Australia Post.

Shipping within Australia:

  • Free standard shipping for orders over $160
  • $12 flat rate for orders under $160
  • $17 flat rate for express shipping
  • Free local pick up from Alexandria, Sydney (same day pick-up for orders placed before 12pm)

Please allow 1-2 business days for express delivery and 2-4 business days for all standard shipments from time of order.

Shipping Rest of the world:

  • Free standard shipping for orders over $150US
  • $20US flat rate for orders under $150US
  • $35US flat rate for express shipping

Please allow 3-6 business days for express delivery and 8-15 business days for all standard shipments from time of order.

We aim to despatch your goods within 48hours (business day) of receiving your order, longer for peak/sale periods.

We are not responsible for any delays in delivery, which are beyond our control. This may include delays due to COVID, any unforeseen weather conditions, a country’s local taxes, duties or customs procedures or peak season.

We are not responsible for lost or stolen packages or packages delayed in transit.

Customers must provide complete and accurate details when making purchases. HELLO NIGHT KIDS is not liable for an incorrect delivery address being given at the time of purchase. If an order is returned to Hello Night due to an incorrect delivery address having been given by a customer, the cost associated with correcting and re-shipping the order is the responsibility of the customer.

All transactions processed in AUD (Australian dollars) are displayed inclusive of GST (Australian good and services tax). Any local taxes, tariffs or charges placed on goods by local authorities on deliveries outside of Australia are the responsibility of the customer.